JPMorgan, addressing racism allegations, reforms customer complaint system, access
JPMorgan Chase & Co
told employees on Tuesday it is changing its customer complaint
system and how staff choose which customers are eligible for
certain banking products after the New York Times reported
allegations of racial discrimination against black customers at
the bank last year.
told employees on Tuesday it is changing its customer complaint
system and how staff choose which customers are eligible for
certain banking products after the New York Times reported
allegations of racial discrimination against black customers at
the bank last year.
Posted by Reuters
